Who we are

Our website address is: https://www.momentpoetry.com.

In this policy, we want to inform you about how we at Moment Poetry process your personal data and about your rights. Personal data is any information that can be connected to you as a private person, for example name and contact information.

Moment Poetry is owned by eleven books, s.r.o., based in Slovakia, with the following company details:

eleven books, s.r.o.
Ožvoldíkova 4
841 02 Bratislava

IČO: 50 097 148
DIČ: 21 20 18 57 82  

What personal data we collect and why we collect it

The data concerning the user is collected to allow Moment Poetry to provide its services, as well as for the following purposes: analytics, contacting the user, registration and authentication and interaction with external social networks and platforms.

Customer contact information

The following personal data is necessary for Moment Poetry to process an order in accordance with our terms of service and deliver the ordered items to the customer’s satisfaction:
email address, first name, last name, phone number, address, company name, VAT Number, country, ZIP/Postal code and city

By registering or authenticating, users allow Moment Poetry to identify them and give them access to dedicated services.
The user registers by filling out the registration form and providing the personal data directly to Moment Poetry. Purchase is also possible without registering, but the required personal information necessary for successfully delivering the ordered poems needs to be provided in Checkout:

Personal data collected: first name, last name, address, city, country, email address.
For companies: company name, address, country, company identification number.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Contact forms

If you wish to contact us we need to collect your email address to be able to respond to your request/question/suggestion. The provided email address will not be used for any other purposes (other mailings etc.).


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


The services contained in this section enable the Moment Poetry team to monitor and analyze web traffic and can be used to keep track of user behavior.
Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookies and Usage Data.

Methods of processing and data protection

Moment Poetry takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the collected data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.

Who we share your data with

For the purpose of mail delivery, the contact details provided by the customer are made accessible to mail carriers, responsible for delivering the ordered poems.

How long we retain your data

For users that register or make a purchase, we also store the personal information they provide in their user profile or checkout process. All users can see, edit, or delete their personal information at any time. We will only retain personal data for as long as necessary to fulfill the purposes we collected it for – to deliver the best possible service for the users and customers.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.